Terms of Service

Welcome to the Border Street website. By accessing or using this site or our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Use of Website and Services

This website is intended for informational purposes. We reserve the right to change, suspend, or discontinue any aspect of the website or services at any time without notice.

2. Contractual Terms

While standard Terms of Service apply to general engagements, Border Street frequently negotiates and enters into custom Terms of Service and Service Level Agreements (SLAs) tailored to the specific needs of government and public sector clients.

3. Information Protection

We are committed to protecting the confidentiality, integrity, and availability of all customer information entrusted to us, including official information and personally identifiable information. Our SLAs include provisions for secure hosting, encryption, access control, monitoring, and backup. All data is handled in accordance with the New Zealand Privacy Act 2020 and best practices in information security.

4. Intellectual Property

All content, graphics, and intellectual property on this website are owned or licensed by Border Street. You may not reproduce, distribute, or use any content without our written permission.

5. Limitation of Liability

Border Street is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or services, or any linked external sites.

6. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

7. Cookies and Analytics

We use cookies and analytics tools to improve our services. You may disable cookies through your browser settings.

8. Governing Law

These terms are governed by the laws of New Zealand. Any disputes arising from these terms will be resolved under New Zealand jurisdiction.

9. Ownership of Data

All data, content, and information provided to Border Street by the client—including that created, stored, or processed through our services—remains the sole property of the client. Border Street claims no ownership rights over client data and acts only as a custodian for the purpose of delivering agreed services. Upon request or termination of services, data will be returned or securely deleted in accordance with contractual obligations and the Privacy Act 2020.